Privacy Notice
1. INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data.
Soberful is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our email address is info@soberful.com
Our postal address is PO Box 4479, Incline Village, NV 89450.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@soberful.com
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
2. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when legally permitted. The most common uses of your personal data are:
- Where we need to perform the contract between us.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at info@soberful.com.
Purposes for processing your personal data
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at info@soberful.com if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity
|
Type of data
|
Lawful basis for processing
|
| To register you as a new customer
|
(a) Identity
(b) Contact
|
Performance of a contract with you
|
| To process and deliver your order including:
(a) Manage payments, fees and charges (b) Collect and recover money owed to us
|
(a) Identity
(b) Contact (c) Financial (d) Transaction (e) Marketing and Communications
|
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to recover debts owed to us
|
| To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey
|
(a) Identity
(b) Contact (c) Profile (d) Marketing and Communications
|
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services
|
| To enable you to partake in a prize draw, competition or complete a survey
|
(a) Identity
(b) Contact (c) Profile (d) Usage (e) Marketing and Communications
|
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
|
| To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
|
(a) Identity
(b) Contact (c) Technical
|
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise
(b) Necessary to comply with a legal obligation
|
| To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising
|
(a) Identity
(b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical
|
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
|
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
|
(a) Technical
(b) Usage
|
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
|
| To make suggestions and recommendations to you about goods or services that may be of interest to you
|
(a) Identity
(b) Contact (c) Technical (d) Usage (e) Profile
|
Necessary for our legitimate interests to develop our products/services and grow our business
|